Management Information Systems Analyst@ Facilita Contact Center
Hugo Gonçalves Costa
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FlashIntel GPTHugo Goncalves Costa is a highly experienced professional with 23.4 years of work experience in the field of IT support. Based in Brazil, he has expertise in various areas such as Active Directory administration, login, permission, and email hosting. He is skilled in email administration, server administration, and database management. Hugo has worked for reputable companies like ADEDO Contact Center, Facilita Contact Center, HM2 Producoes, and Microlins Franchising. He is known for his strong customer service skills and ability to manage servers and servers.
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Suporte Técnico Nivel 1 e Nivel 2, Remoto e Local, administração Básica do Active Directory, com Criação de login, Permissionamento e Compartilhamento de pastas e Impressoras, VPN, Administração de servidor Email (UolHost) criação de e-mails, Grupos, redirecionamentos, Aplicativos Office , controle de Inventário, Monitoramento de Links, Análises e administração básica de SQL, monitoramento de servidores visando o desempenho e armazenamento e gerenciamento de discos. Gerar fila de atendimento para operação ativa. Cabeamento estruturado. Atuo em Montagem e manutenção de Computadores hardware e software. Criação de Servidores virtualizados utilizando o sistema VMWare.
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Management Information Systems Analyst
Telecommunications
Hugo Gonçalves Costa's Professional Milestones
- Management Information Systems Analyst (2009-12-01~): Advised clients on efficient and efficient problem-solving, securing optimal outcomes for their business projects.
- Analista De Suporte Jr. (2011-07-01~2013-08-01): Established strong client relationships and effectively managed support packages for seamless resolutions and client satisfaction.
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We found 1 Hugo Gonçalves Costa's email addresses
Hugo Gonçalves Costa's social media include: Linkedin,
Hugo Gonçalves Costa works for Facilita Contact Center
Hugo Gonçalves Costa's role in Facilita Contact Center is Management Information Systems Analyst
Hugo Gonçalves Costa works in the industry of Telecommunications
Hugo Gonçalves Costa's colleagues are Rubens Pellaes Junior,Mallu Almeida,Dayanne Santos
Hugo Gonçalves Costa's latest job experience is Management Information Systems Analyst at Facilita Contact Center
