Hugo Perez
sr technical support manager at bmc software@ BMC Software
Zapopan, Jalisco, Mexico
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Hugo Perez is an experienced IT Support Manager with 9.4 years of work experience. He has a strong skill set in team leadership, business process improvement, SQL, strategy, ITIL, business analysis, IT service management, and team leadership. Currently based in Zapopan, Mexico, he works at BMC Software as an IT Support Manager. Prior to this, he held positions at BMC Software in Houston, Texas, and HP in Palo Alto, California. With a focus on IT services and consulting, Hugo has a proven track record in providing excellent customer service and building strong relationships with clients.
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Emails and Phone Numbers

@bmc.com
@ibm.com
@ca.ibm.com
+52 205877****
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About

IT Support Manager en BMC Software

Work Experience

2103 Citywest Blvd, Houston, Texas, 77042, US

IT Services and IT Consulting

9785
Phone
+1 7139188800
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Hugo Perez's Professional Milestones

  • sr technical support manager at bmc software (2016-06-01~): Streamlined technical support processes to enhance efficiency and support seamless customer experience.
  • Business Relationship Manager (2014-06-01~2016-06-01): Establishing strong relationships with key clients, driving business growth and expanding their portfolio.

Education

Universidad de Guadalajara
Universidad de Guadalajara1994-1998