application support engineer at verint-systems@ Verint
Paisley, Scotland, United Kingdom
Ian Ferguson
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University of the West of Scotland
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FlashIntel GPTIan Ferguson is an experienced Application Support Engineer with 16.4 years of work experience. He is skilled in Oracle database, Microsoft SQL Server, SQL, JavaScript, Java, C, customer service, and problem-solving. He holds a BSc Hons Computer Science degree with a dissertation focusing on JavaScript frameworks. Ian has worked at Verint in the United States as an Application Support Engineer and at McDonald's in Chicago as a Shift Manager. He has a strong background in IT services and consulting, with a focus on customer service and problem-solving.
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About
Experienced Application Support Engineer with a demonstrated history of working in a demanding production support environment. Skilled in Oracle database, Microsoft SQL Server, SQL, JavaScript, Java, C, customer service and problem solving. Graduated with a BSc Hons Computer Science focused in computer systems technology from University of the West of Scotland, with a dissertation focusing on JavaScript frameworks.
Work Experience
application support engineer at verint-systems
Application Support Engineer
IT Services and IT Consulting
Ian Ferguson's Professional Milestones
- Application Support Engineer (2018-05-01~): Provided seamless technical assistance, resolving complex issues for clients and ensuring their satisfaction.
- Shift Manager (2007-06-01~2018-05-01): Enhanced team performance through efficient communication and strategic collaboration.
Education
Computer Technology/computer Systems Technology
2014-2018Certification
Colleagues
Jennifer Haliewicz
linguist || data analyst || cycling team owner and manager
Pradana Atmadiputra
product owner line manager lecturer
Ashish Dhyani
Senior Engineer Application Development, Certified Scrum Master, Certified Scrum Product Owner
Ilya Michlin
Product Owner | Software Engineer | Computer Science Student
Monu Kumar
owner at verint
Other Named Ian Ferguson
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Ian Ferguson works for Verint
Ian Ferguson's role in Verint is application support engineer at verint-systems
Ian Ferguson works in the industry of IT Services and IT Consulting
Ian Ferguson's colleagues are Jennifer Haliewicz,Pradana Atmadiputra,Ashish Dhyani
Ian Ferguson's latest job experience is application support engineer at verint-systems at Verint
Ian Ferguson's latest education in University of the West of Scotland
