Ian Jiang
lead consultant and solution architect for bpm services@ Infosys BPM
Hangzhou, Zhejiang, China
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Ian Jiang is an experienced Solutions Design Consultant with 18.3 years of work experience in the information technology and services industry. He is skilled in Service-Level Agreements (SLA), Customer Relationship Management (CRM), IT Service Management, Pre-sales, and Outsourcing. Ian holds a Bachelor's degree in Electronic & Telecommunication Engineering from Guangdong University of Petrochemical Technical. He has worked at Infosys BPM in Bengaluru, India as a Senior Lead Consultant and Consultant, as well as at HCLTech and HP in Palo Alto, California. Ian's expertise lies in business development, consulting, and IT support engineering.
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@infosys.com
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About

Experienced Solutions Design Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Service-Level Agreements (SLA), Customer Relationship Management (CRM), IT Service Management, Pre-sales, and Outsourcing. Strong sales professional with a Bachelor focused in Electronic & Telecommunication Engineering from Guangdong University of Petrochemical Technical.

Work Experience

Infosys BPM Limited, Plot no 26/3, 26/4, 26/6, Hosur Road, Electronics City, Bengaluru, Karnataka, 560100, IN

IT Services and IT Consulting

34307
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Ian Jiang's Professional Milestones

  • lead consultant and solution architect for bpm services: Delivered high-quality solutions, optimizing pre-sales sales and driving revenue growth for clients.
  • Senior Lead Consultant (2023-01-01~): Driving strategic initiatives, fostering a culture of continuous improvement and effective team management.
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