Ian Scott
Desktop Support Manager@ Hachette UK
London, Greater London, United Kingdom
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Ian Scott is a highly experienced IT Operations Manager with 25.3 years of work experience. He holds an ITIL foundation certificate in IT service management and reuters dacs administrator. Based in London, UK, Ian is known for his strong leadership and communication skills, and he is committed to developing excellent relationships at all levels. He has worked for organizations such as the London Metal Exchange (LME), the Home Office, and the Ministry of Justice. Ian is commercially-aware and has a successful background in professional, outsourced, financial, commercial, and corporate sectors.
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Emails and Phone Numbers

@hachette.co.uk
@tinyworld.co.uk
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About

A technical hands-on IT Operations Manager (ITIL Certified) possessing strong leadership and communication skills, committed to developing excellent relationships at all levels and delivering business critical services in high-pressure environments. A business-led IT Manager with a successful background in professional, outsourced, financial, commercial & corporate sectors. Commercially-aware, with a broad range of IT experience having worked for organisations including the London Metal Exchange (LME), the Home Office and Ministry of Justice. Hands-on approach, engaging with key business stakeholders and 3rd parties, delivering high quality service operations to senior staff within an ITIL framework. Trading environment critical service support responsibility for the LME trading floor infrastructure and its DR site.

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Work Experience

50 Victoria Embankment, London, UK, EC4Y 0DZ, GB

Book and Periodical Publishing

1891
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Ian Scott's Professional Milestones

  • Network Specialist (2005-01-01~2006-01-01): Provided expert technical support, ensuring seamless network operations and reducing downtime.
  • It Support Analyst (2007-06-01~2008-01-01): Provided efficient technical support, resolving critical issues efficiently and ensuring client satisfaction.
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Education

Anglia Ruskin University
Anglia Ruskin University

Business,

Information Systems,

Bachelors,

Bachelor Of Science

1996-1998