Ido Medan-David

A leader in the Customer Success sphere in the Israeli startup ecosystem.Customer success is a passion. You have to be all in, and constantly growing. It's all about building relationships, leading journeys and bringing value which is the way to structure successful partnerships. My #1 focus is customer retention and growth, and that's a direct outcome of the long haul. In order to be successful, you have to be:☑ Data driven☑ Business oriented☑ Provide fantastic service ☑ Master problem resolution, but more importantly: problem prevention ☑ Be an effective communicator☑ Highly detail oriented☑ Passionate collaborator Through my years of experience, I've managed CS team, pre-sales, solution architects, implementation and onboarding with top enterprise brands across many verticals, as well as strategic partners. I have seen a lot, but have more places to grow, and am eager to never finish learning, growing and helping the CS community become better and better every day.