Igor Zdrazil
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Igor Zdrazil is a highly experienced network engineer with 22.3 years of work experience. He has a strong skill set in PHP, HTML, Excel, Lotus Notes, and ITIL. Based in the Czech Republic, Igor has worked for AT&T in various roles, including Senior Associate Network Engineer and Bluesky Network Specialist. He is known for his strong focus on customer satisfaction and his ability to follow established processes and procedures. Igor is a self-motivated and team player with advanced communication skills. He has extensive knowledge of network technologies and has experience in remedy-based ticketing systems and trouble ticket tracking systems.
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About
* 7 years Network operation experience * 6+ years Shift Leader experience * Strong focus on customer satisfaction, high initiative levels, team player. * Able to follow established processes and procedures in executing their daily tasks. * Self motivated, with excellent can-do attitude and have the ability to perform effectively in all situations * Leading goup of pople experience * General IT skills * Knowledge of networking * Knowledge of various programing languages * Advanced communication skills in English * Experience with Remedy based ticketing systems * Experience using trouble ticket tracking system, Remedy, AOTS, ManageNow, Maximo * Knowledge of network technologies (Nortel, Cisco) * Basic Knowledge of VoIP * Ability to identify and validate proper cause to close ticket * Skilled in interpreting and analysing data Specialties: Troubleshooting network issues mainly in LAN enviroment. Comunicating with 3rd party providers. Basic managing of Cisco, Nortel devices. Programming experience: Visual Basic 6.0, Excel macros, Lotus Notes Script, HTML, PHP
...See MoreWork Experience
SGI Technical Specialist at AT&T
Gssi Senior Associate Network Engineer
Senior Associate Network Engineer
Bluesky Network Specialist
Telecommunications
Igor Zdrazil's Professional Milestones
- Operator / Shift Leader (2001-06-01~2004-12-01): Streamlined operations and improved team efficiency to support seamless operations.
- Senior Associate Network Engineer (2018-09-01~2020-05-01): Successfully implementing advanced and secure network solutions, optimizing network performance and enhancing user experience.
Skill
Php
Html
Excel
Lotus Notes
Itil
Windows
Visual Basic
Ciscoworks
Network Administration
Team Leadership
Microsoft Office
Mysql
Networking
Cisco Technologies
Microsoft Excel
Troubleshooting
Checkpoint
Routers
Voip
Tcp/ip
System Administration
Data Center
Management
Wan
Switches
Vpn
Computer Hardware
Firewalls
Routing
Ospf
Cisco Ios
Bgp
Security
Network Security
Lan Wan
Network Architecture
Certified Green Belt
Network Engineering
Mpls
Juniper
Network Design
Cisco Systems Products
Certification
Colleagues
Sana A.
Senior Product Owner @ AT&T
Maggie Ruecker
Owner di AT&T
Wendy Medina
Construction Company Owner at AT&T
Rahul Kumar Verma, PMP
Lead System Engineering, AT&T Project Management/QA Lead/Product Owner/Product Manager/PMP and SAFE POPM Certified
Sam Fell
Technical Project Manager | Business Manager
Other Named Igor Zdrazil
Frequently asked questions
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Igor Zdrazil's social media include: Linkedin,
Igor Zdrazil works for AT&T
Igor Zdrazil's role in AT&T is SGI Technical Specialist at AT&T
Igor Zdrazil works in the industry of Telecommunications
Igor Zdrazil's colleagues are Sana A.,Maggie Ruecker,Wendy Medina
Igor Zdrazil's latest job experience is SGI Technical Specialist at AT&T at AT&T