Ilana cohen

• Significant experience in project management, customer support and service, working closely in accordance with customers’ requirements, business, technical needs and objectives defined, including the ability to expand and deepen value add services to customers. • Significant experience in recruiting new customers from different sectors and expanding the company's customer base. • Experience in building budgets and budget control in project management. • Building work plans, complex meeting schedules, setting goals and controlling them to completion. • Experience in managing service sales and retention, increasing turnover sales and profitability. • Significant experience in implementing procedures and practices, leading to meeting and overachieving service and sales goals. • Significant experience in managing staff and human resources. • Outstanding interpersonal communication and relationship skills.