sr windows platform engineer@ Pearson
Rego Park, New York, United States
Ilhan Ramic
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City University of New York-Herbert H. Lehman College
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FlashIntel GPTIlhan Ramic is a multi-talented IT professional with 27.4 years of experience in IT operations. He is skilled in managing server infrastructures and supporting PC and Apple workstations. Ilhan has a proven track record in planning, installing, configuring, and optimizing IT infrastructures to achieve high availability and performance. He is known for his excellent sense of urgency and control, as well as his ability to identify and troubleshoot IT infrastructures. Ilhan is skilled in problem-solving, operational planning, decision making, quality improvement, strategic planning, and performance improvement. He has worked at Pearson in London as a Deskside Support Analyst and Computer Lab.
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About
Multi-talented IT professional with a proven track record in IT operations with experience across multiple IT environments. Skilled in managing server infrastructures and supporting PC and Apple workstations. Successful in planning, installing, configuring and optimizing IT infrastructures to consistently achieve high availability and performance. Excellent sense of urgency and control to identify, troubleshoot and deliver solutions and quality improvements. Strong interpersonal and communication skills with keen ability to effectively work with stakeholders. Skills: • Problem solving • Operational planning • Decision making • Quality improvement • Strategic planning • Performance improvement
...See MoreWork Experience
sr windows platform engineer
Deskside Support Analyst
Deskside Support Analyst
Higher Education
Ilhan Ramic's Professional Milestones
- Deskside Support Analyst (1999-02-01~): Provided efficient technical support to resolve customer issues effectively, ensuring high customer satisfaction.
- Computer Lab (1996-05-01~1998-05-01): Producing accurate and scalability tests to ensure the highest level of software development and testing.
Education
Computer Science
2001-2004Skill
Servers
Troubleshooting
Windows 7
Technical Support
Active Directory
Windows Server
Help Desk Support
Os X
Software Documentation
Dns
Apple Certified
Apple Support
Windows 10
Mobile Devices
Network Devices
Backup Solutions
Certification
Colleagues
Laura Ross MS CSPO CSM
product owner and project manager | manage full life cycle of content products | overcome obstacles ensuring on-time and on-budget projects
Mike Brown
writer | senior instructional designer | educational solutions architect | curriculum creator | product owner
Alice Myles
independent business owner at myles educational services
Pippa Anthony
Owner at MathsQuad Maths Tuition
Brandi Coates, SA
product owner at pearson virtual schools
Other Named Ilhan Ramic
Frequently asked questions
We found 2 Ilhan Ramic's email addresses
Ilhan Ramic's social media include: Linkedin,
Ilhan Ramic works for Pearson
Ilhan Ramic's role in Pearson is sr windows platform engineer
Ilhan Ramic works in the industry of Higher Education
Ilhan Ramic's colleagues are Laura Ross MS CSPO CSM,Mike Brown,Alice Myles
Ilhan Ramic's latest job experience is sr windows platform engineer at Pearson
Ilhan Ramic's latest education in City University of New York-Herbert H. Lehman College
