lead emea it engineer - mobile technology management 3rd level and white glove mdm support sw hw testing knowledge and global training working w business partners subject matter expert in mdm @ Thermo Fisher Scientific
Budapest, Budapest, Hungary
Ilona Székely
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FlashIntel GPTIlona Szekely is a subject matter expert in mobile technology/MDM with 22.9 years of experience. She is skilled in professional client care, excellent communication, and IT skills. Ilona has 15 years of customer support/IT Support experience and is highly efficient in client handling. She is proficient in technical administration and has expertise in handling 3rd Level and White Glove MDM support cases. Ilona is currently working with 12 external companies and has a strong understanding of IT and end users. She is also involved in training and improving corporate policies and processes.
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- Subject matter expert in mobile technology/MDM - top level support & creating knowledge, providing global training Details: - Skilled in professional client care, excellent communicator, proficient in IT skills. - 15+ years of customer support/IT Support experience and definitely empathetic and efficient client handling. - Extremely precise in technical administration. (Service Now, Jira, KBA-s) - handling 3rd Level and White Glove MDM support cases - liaison with mobile related vendors: currently working with 12+ external companies - creating Knowledge for IT and end users: owning most of the mobile technology related KBA-s in the company; owning 3 internal tech websites - educating, providing training to site support teams globally - contributing in the improvement of corporate policies and processes - mobile device software and hardware testing
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lead emea it engineer - mobile technology management 3rd level and white glove mdm support sw hw testing knowledge and global training working w business partners subject matter expert in mdm
Engineer II | Systems Infrastructure | Corporate Information Security | Application Management
Biotechnology Research
Ilona Székely's Professional Milestones
- Engineer II | Systems Infrastructure | Corporate Information Security | Application Management: Optimized systems infrastructure, ensured corporate information security, and ensured applications are optimized for seamless operations.
- System Engineer (2020-03-01~2021-05-01): Designing and implementing efficient systems for optimal performance, optimizing productivity, and minimizing downtime.
Certification
Colleagues
Markevia Barfield
owner of barfield transporters inc qc scientist ii
Greg Holmes
solution owner - assays
Francisco R. González
staff product owner at thermo fisher scientific
Akshaya Pushkar
Product Owner
Fakhirin Bin Mohd Noor
Project And Product Management | Technical Sales Specialist | Certified Scrum Master | Product Owner
Other Named Ilona Székely
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Ilona Székely works for Thermo Fisher Scientific
Ilona Székely's role in Thermo Fisher Scientific is lead emea it engineer - mobile technology management 3rd level and white glove mdm support sw hw testing knowledge and global training working w business partners subject matter expert in mdm
Ilona Székely works in the industry of Biotechnology Research
Ilona Székely's colleagues are Markevia Barfield,Greg Holmes,Francisco R. González
Ilona Székely's latest job experience is lead emea it engineer - mobile technology management 3rd level and white glove mdm support sw hw testing knowledge and global training working w business partners subject matter expert in mdm at Thermo Fisher Scientific
