Imal Ratnayake

Capable leader with over 17 years of experience in Test Management (ISEB Practitioner), Quality Assurance, UAT Management, Vendor Management, Service Management and Java Programming. Proven track record of excellence in managing technical projects with a focus on delivering quality. An excellent negotiator with great communication skills and passion for learning.• 9 years people management in building great teams, defining job descriptions for Lead/Test Analyst, objectives, coaching and providing career guidance to a team of 10 near-shore Test Analysts and 3 Test Service Managers• Extensive experience in telecommunications, insurance, e-commerce, retail and digital product domain• Possess strong business and IT understanding coupled with excellent organisational skills • Proven Leadership skills in building and managing QA capabilities/services across EMEA/APAC/Americas with team size of 10 to 30 members • Vendor management for tier-1 SI teams, managing KPIs, SLAs and quality delivery on time and budget