Guest Experience Manager@ Mandarin Oriental Hotel Group
Chigwell, Essex, United Kingdom
Imelda Salazar
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Miriam College
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FlashIntel GPTImelda Salazar is a highly experienced Hospitality Industry professional with over 15 years of diverse experience in both 4 and 5 star hotel brands across Asia, Middle East, and Europe. She has expertise in Rooms Division, including Reception, Executive Lounge, Guest Relations, and Night Management. Imelda has extensive experience overseeing day-to-day operations, overseeing the security and security of the largest Hilton property in Europe. Currently, she serves as the Customer Service department of the hotel with over 1,000 rooms.
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About
A Hospitality Industry professional qualified in Hospitality Management with over 15 years of diverse experience in both 4 and 5 star hotel brands across Asia, Middle East and Europe. With expertise within Rooms Division including Reception, Executive Lounge, Guest Relations and Night Management. Has extensive years of experience overseeing the day to day overall operations (Front of House, Food & Beverage, Facilities, Housekeeping, Conference & Banqueting, and Safety & Security) of the largest Hilton property in Europe. Currently heads the Customer Service department of the hotel with over 1,000 rooms.
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Guest Experience Manager
Hospitality
Imelda Salazar's Professional Milestones
- Assistant Operations Manager (2009-08-01~2013-06-01): Streamlined operational processes, improving efficiency and enhancing overall team productivity.
- Receptionist (2004-09-01~2005-09-01): Provided exceptional customer service, exceeding customer expectations and increasing overall customer satisfaction.
Education
Communication Arts
Skill
Hospitality Industry
Hospitality Management
Hotel Management
Front Office
Hotels
Rooms Division
Property Management Systems
Management
People Management
Recruiting
Performance Appraisal
People Development
Department Budgeting
Interviews
Disciplinary And Grievance Procedures
Performance Management
Food And Beverage
Customer Service
Catering
Banquets
Micros
Hospitality
Tourism
Certification
Colleagues
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Imelda Salazar works for Mandarin Oriental Hotel Group
Imelda Salazar's role in Mandarin Oriental Hotel Group is Guest Experience Manager
Imelda Salazar works in the industry of Hospitality
Imelda Salazar's colleagues are Rigzin Angdu,Kazuo Takagi,daeng oggy
Imelda Salazar's latest job experience is Guest Experience Manager at Mandarin Oriental Hotel Group
Imelda Salazar's latest education in Miriam College
