Inchul Lee
Hanyang University
Tell me more about Inchul Lee?
Inchul Lee is a highly experienced professional with 23.4 years of work experience in technical support, cloud computing, and autocad. Based in Singapore, he currently serves as the Team Lead for Frontline Technical Support at Autodesk. Inchul has a strong background in enterprise software and computer network operations, with expertise in service management and mechanical engineering. He has previously worked at Autodesk in various roles, including Knoledge Centered Support Coach and Publisher and Product Support Specialist. Inchul also has experience in administrative support at the Republic of Korea Air Force in South Korea.
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About
Team Lead, Frontline Technical Support at Autodesk
Work Experience
Knoledge Centered Support Coach | Publisher
Team Lead- Frontline Technical Support Korea
Product Support Specialist - Manufacturing, Data Management And Installation And Licensing
Software Development
Inchul Lee's Professional Milestones
- Team Lead- Frontline Technical Support Korea (2009-11-01~): Streamlined technical support process and efficiency, resulting in increased customer satisfaction and increased business revenue.
- Administrative Specialist (2000-05-01~2002-11-01): Streamlined administrative processes, enhancing efficiency and reducing operational costs.
Education
Mechanical Engineering,
Bachelors
1998-2006Skill
Technical Support
Cloud Computing
Autocad
Enterprise Software
Autodesk Software
Computer Network Operations
Service Management
Autocad Mechanical
Support Services Management
Mechanical Engineering
Computer Graphics
Net Promoter Score
Knowledge Base
Knowledge Management
Crm
Autodesk Inventor
Saas
Program Management
Salesforce.com
Product Management
Certification
Colleagues
Swapnil Hamdapure
sr product owner |project management | test management | scrum master | mechanical design | aws | saas | cad i plm
Delphine Dusabe
web analytics technical product owner at autodesk
Jay Sah
product owner | tech lead | automation architect | project manager | program manager | qa | automation | infrastructure engineer
Mike Flieller
Named Account Executive | Owner Accounts
Peter (Zhe) Sun
欧特克 - product owner
Other Named Inchul Lee
Frequently asked questions
We found 1 Inchul Lee's email addresses
We found 1 Inchul Lee's phone numbers
Inchul Lee works for Autodesk
Inchul Lee's role in Autodesk is Knoledge Centered Support Coach | Publisher
Inchul Lee works in the industry of Software Development
Inchul Lee's colleagues are Swapnil Hamdapure,Delphine Dusabe,Jay Sah
Inchul Lee's latest job experience is Knoledge Centered Support Coach | Publisher at Autodesk
Inchul Lee's latest education in Hanyang University