Inchul Lee
Knoledge Centered Support Coach | Publisher@ Autodesk
Singapore
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Inchul Lee is a highly experienced professional with 23.4 years of work experience in technical support, cloud computing, and autocad. Based in Singapore, he currently serves as the Team Lead for Frontline Technical Support at Autodesk. Inchul has a strong background in enterprise software and computer network operations, with expertise in service management and mechanical engineering. He has previously worked at Autodesk in various roles, including Knoledge Centered Support Coach and Publisher and Product Support Specialist. Inchul also has experience in administrative support at the Republic of Korea Air Force in South Korea.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@autodesk.com
+1 415507****
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About

Team Lead, Frontline Technical Support at Autodesk

Work Experience

Market St, San Francisco, CA, 94105, US

Software Development

14626
Phone
+1 4155075000
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Inchul Lee's Professional Milestones

  • Team Lead- Frontline Technical Support Korea (2009-11-01~): Streamlined technical support process and efficiency, resulting in increased customer satisfaction and increased business revenue.
  • Administrative Specialist (2000-05-01~2002-11-01): Streamlined administrative processes, enhancing efficiency and reducing operational costs.
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Education

Hanyang University
Hanyang University

Mechanical Engineering,

Bachelors

1998-2006