Ingrid Mwansa
Customer Service Manager@ Cavmont Bank
Zambia
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Ingrid Mwansa is a highly experienced professional with 24.3 years of work experience. She has worked as a Customer Service Manager at Cavmont Bank and DHL in Germany, focusing on banking and financial services. At Cavmont Bank, she was responsible for providing excellent customer service. At DHL, she worked in the Customer Service department, specializing in credit intermediation and banking services. Ingrid Mwansa's expertise lies in managing customer relationships and ensuring customer satisfaction. She is currently based in Zambia.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@gmail.com
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Work Experience

Banking

239
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Ingrid Mwansa's Professional Milestones

  • Customer Service Manager (1999-08-01~2009-03-01): Streamlined customer support processes, improving efficiency and enhancing overall customer satisfaction.
  • Customer Service Manager (2010-07-01~): Implementing targeted customer service strategies to enhance customer satisfaction and retention.
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Education

Simon Fraser University
Simon Fraser University

Communication,

Bachelors,

Bachelor Of Arts

1987-1991