Ingrid Segar

Highly motivated professional with 15 + years in a QA/QC environment in Banking / Finance Industry and 2 years in the Auto Insurance Industry. Hands on experience performing in-depth reviews pertaining to corporate risk and compliance resulting in mitigating company risk. Excellent inner personal skills, ability to communicate effectively with all lines of business including upper management and operations, and able to foster an atmosphere of teamwork and collaboration. Specialties: Excellent verbal, written, interpersonal, communication skills, and strong analytical skills. Experienced with identifying customer needs and presenting appropriate sales or service offerings. Expertise in resolving escalated customer service issues. Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook).