Ioana Stoica
Tell me more about Ioana Stoica?
Ioana Stoica is an experienced Quality Specialist with 11.2 years of work experience. She has a strong background in customer service, team building, coaching, and quality assurance. Ioana is skilled in public speaking, team building, and customer service. She has worked at Bystronic Group in Switzerland as a Sales Consultant Back Office and at Arvato Supply Chain Solutions in Germany as a Help Desk Specialist and Quality Specialist. She also has experience as a Customer Support Representative at Arvato Supply Chain Solutions and as a Retention Specialist at Vodafone in the United Kingdom. Ioana is a COPC Certified Professional Manager and is based in Romania.
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About
COPC™ Certified Professional Manager. Experienced Quality Specialist with a history of working in the outsourcing/offshoring industry. Skilled in Public Speaking, Team Building, Customer Service, and Microsoft Office. Strong quality assurance professional graduated from Universitatea „Transilvania” Brașov.
Work Experience
Sales Consultant | Back Office
Machinery Manufacturing
Ioana Stoica's Professional Milestones
- Quality Specialist (2013-10-01~): Improving product quality and implementing effective quality control measures for enhanced customer satisfaction.
- Help Desk Specialist (2015-01-01~2015-11-01): Provided quality technical support to customers, resolving issues timely and efficiently.
Skill
Customer Service
Customer Satisfaction
Team Building
Coaching
Team Leadership
Teamwork
Quality Assurance
Customer Experience
Public Speaking
Microsoft Office
Management
Leadership
Customer Relationship Management
Technical Support
Html
Microsoft Excel
Customer Support
Copc Professional Operational Manager
Recruiting
Training
Account Management
Contact Centers
Business Process Improvement
Certification
Colleagues
Beat Neukom
Chief Financial Officer
Juergen Juffa, MBA, CMA
Chief Financial Officer | Business Partner | Mentor Coach Trainer
RÉGIS METTRAUX
Product Owner | Software Development
Dominik Bärtschi
product owner project management business analyst
Misaki Roggo
assistant to the group cfo at bystronic
Other Named Ioana Stoica
Frequently asked questions
Ioana Stoica's social media include: Linkedin,
Ioana Stoica works for Bystronic Group
Ioana Stoica's role in Bystronic Group is Sales Consultant | Back Office
Ioana Stoica works in the industry of Machinery Manufacturing
Ioana Stoica's colleagues are Beat Neukom,Juergen Juffa, MBA, CMA,RÉGIS METTRAUX
Ioana Stoica's latest job experience is Sales Consultant | Back Office at Bystronic Group