Corporate Education Analyst@ Grupo Fleury
São Paulo, São Paulo, Brazil
Iolanda Souza
GET FULL PROFILE 
Academia Paulista de Psicanálise
Real-Time AI Research
FlashIntel GPT
Tell me more about Iolanda Souza?
FlashIntel GPTIolanda Souza is a highly experienced professional with 26.2 years of work experience. She possesses a wide range of skills including proficiency in Microsoft Word, Excel, Project, and PowerPoint. Based in Sao Paulo, Brazil, Iolanda has a strong background in corporate education, having completed various courses, training programs, and training for call center settings and online platforms. She has also successfully implanted projects in the training area, overseeing staff, implementing procedures, and managing relationships. Iolanda has a proven track record in finance, particularly in the areas of education and credit.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
- Experiência com Educação Corporativa atuando com cursos externos, logística de treinamentos, desenvolvimento de conteúdo, treinamentos para Call Center presenciais e On-line, Unidades de Atendimento, Admissionais, Integrações e Onboarding. - Implantações de projetos voltados à área de treinamento. - Experiência em supervisão de equipes de atendimento em Call Center, realizando diversas atividades entre elas, acompanhar a execução das atividades e projetos na área de atuação, supervisionar os recursos humanos, propor e implementar procedimentos, monitoração de ligações, campanhas de motivação em uma central com 500 operadores no atendimento a benefícios sociais da Caixa. - Conhecimento no segmento financeiro, atuando principalmente com conta corrente e cartões de crédito PF/PJ.
...See MoreWork Experience
Education Analyst
Corporate Education Analyst
Wellness and Fitness Services
Iolanda Souza's Professional Milestones
- Corporate Education Analyst (2014-11-01~2019-06-01): Maintained accurate and streamlined check-up processes to optimize efficiency and minimize errors.
- Supervisora And Instrutora De Treinamento (2003-09-01~2012-10-01): Streamlined and optimized the training process, showcasing exceptional leadership skills and organizational creativity.
Education
Psicanálise
2023-2025Skill
Microsoft Word
Microsoft Excel
Microsoft Project
Microsoft Powerpoint
Negotiation
Microsoft Office
Call Centers
Treinamento Em Call Center
Powerpoint
Internet
Outlook
Windows 7
Palestras
Certification
Colleagues
Martin Herrmann
owner fleury-immobilier
Gabrielle Lima Braga
product manager i sênior product owner i chatbot ia
Victor Falcão Artacho
Strategy | Business Analytics | Product Owner | Financial Planning And Analysis
Lucas Leal
Product Owner | Product Metrics | Project Engineer
Adelane Franca
especialista em educação | soluções de aprendizagem | product owner | metodologias ágeis | transformação digital | enfermeira de educação continuada
Other Named Iolanda Souza
Frequently asked questions
We found 2 Iolanda Souza's email addresses
Iolanda Souza's social media include: Linkedin,
Iolanda Souza works for Grupo Fleury
Iolanda Souza's role in Grupo Fleury is Corporate Education Analyst
Iolanda Souza works in the industry of Wellness and Fitness Services
Iolanda Souza's colleagues are Martin Herrmann,Gabrielle Lima Braga,Victor Falcão Artacho
Iolanda Souza's latest job experience is Corporate Education Analyst at Grupo Fleury
Iolanda Souza's latest education in Academia Paulista de Psicanálise
