Ioulia Antonakou MSc
Wageningen University & Research
Tell me more about Ioulia Antonakou MSc?
Ioulia Antonakou MSc is an experienced IT Support Service Desk Analyst and ITIL Certified professional with 17.1 years of work experience. She is skilled in customer service, ticketing systems, troubleshooting, installations, and maintenance. Ioulia is also certified in Windows 10 administation, Windows Active Directory, and Microsoft 365 Identity and Services. She is passionate about learning new technologies and finding new challenges. Ioulia has worked in various roles, including Internal IT Specialist at Momentus Technologies and IT Service Desk Analyst at ABAKUS IT-SOLUTIONS. She has also worked as an Operation Engineer at Limagrain Nederland and as an Inside Sales/Customer Service Representative.
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About
Experienced IT Support Service Desk Analyst and ITIL Certified. Skilled in customer service, ticketing systems who works well independently or in a group setting, providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. Expert in Windows 10 administation, Windows Active Directory and certified in Microsoft 365 Identity and Services. Passionate about learning new technologies and finding new challenges.
Work Experience
Internal IT Specialist
Software Development
Ioulia Antonakou MSc's Professional Milestones
- It Service Desk Analyst At European Commission Jrc (2018-10-01~2021-07-01): Streamlined IT support processes, improving quality of customer satisfaction and enhancing overall efficiency.
- Operation Engineer (2018-01-01~2018-04-01): Streamlining operations to improve efficiency and streamline processes.
Education
Msc Biosystems Engineering
1325376000-1420070400Certification
Colleagues
James Hughes
Chief Technology Officer
Alex Alexandrov
Chief Executive Officer
Laurie McGrath
chief marketing officer at momentus technologies
Tim Daniels
cfo at momentus
Casey Jessmon, CISSP
Chief Information Security Officer
Other Named Ioulia Antonakou MSc
Frequently asked questions
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Ioulia Antonakou MSc's social media include: Linkedin,
Ioulia Antonakou MSc works for Momentus Technologies
Ioulia Antonakou MSc's role in Momentus Technologies is Internal IT Specialist
Ioulia Antonakou MSc works in the industry of Software Development
Ioulia Antonakou MSc's colleagues are James Hughes,Alex Alexandrov,Laurie McGrath
Ioulia Antonakou MSc's latest job experience is Internal IT Specialist at Momentus Technologies
Ioulia Antonakou MSc's latest education in Wageningen University & Research