IT Support Specialist | Google Professional Certificate | Alx-Student@ National Bank of Rwanda (NBR)
Kigali, Kigali City, Rwanda
irafasha jules
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FlashIntel GPTIrafasha Jules is an experienced IT engineer with 7.8 years of work experience. He has a strong skill set in customer service, troubleshooting, sales, and retail. Based in Rwanda, Irafasha has worked in various roles, including IT support specialist, application administrator, and helpdesk support officer. He has also worked at the National Bank of Rwanda (NBR) and BPR Bank Rwanda Plc. Irafasha is proficient in various IT systems, operating systems, and security.
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About
Experienced IT engineer with a demonstrated history of working in the telecommunications industry. Professional skilled in Wide Area Network (WAN), Firewalls, Servers, Customer Services, Technical Support, and Retail, Recently completed the Google IT support professional Certificate a hands-on IT support program that covers troubleshooting, customer service, networking, operating system, system administration and security. SKILLS: Basic computer architecture, operating systems(windows and Linux), remote connection and virtual machines, computer networking, software management, troubleshooting and customer service, routing concepts, VPNs and proxies, per missioning, package and software management, process management, resource monitoring, systems administrations, configurations, centralized management, implementing/managing directory services, data management and recovery, IT security, cryptology/encryption, hashing, network security.
...See MoreWork Experience
IT Support Specialist | Google Professional Certificate | Alx-Student
IT Support Specialist
Financial Services
irafasha jules's Professional Milestones
- Technician: Increasing technical skills and efficiency in diagnosing and treating complex medical issues.
- IT Support Specialist (2022-10-01~): Provided quick technical support to clients, resolving their technical issues efficiently and effectively.
Education
Computer And Information Sciences And Support Services
2021-2022Skill
Customer Service
Microsoft Office
Troubleshooting
Sales
Retail
Usage Of Plc
It Technician
Certification
Colleagues
Shelagh Kahonda Rwitare
executive director financial stability directorate
Francis Mworozi
Director of Finance
MUCYO Francois
Deputy Director
VALENCE KIMENYI
Director, Financial Sector Development and Inclusion at the National Bank of Rwanda
MUHIRE Modeste
Human Resources Director
Other Named irafasha jules
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We found 2 irafasha jules's email addresses
irafasha jules's social media include: Linkedin,
irafasha jules works for National Bank of Rwanda (NBR)
irafasha jules's role in National Bank of Rwanda (NBR) is IT Support Specialist | Google Professional Certificate | Alx-Student
irafasha jules works in the industry of Financial Services
irafasha jules's colleagues are Shelagh Kahonda Rwitare,Francis Mworozi,MUCYO Francois
irafasha jules's latest job experience is IT Support Specialist | Google Professional Certificate | Alx-Student at National Bank of Rwanda (NBR)
irafasha jules's latest education in Coursera
