Director Customer Success@ JMA Wireless
Chicago, Illinois, United States
Irfan Zaki
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The University of Texas at Dallas
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Tell me more about Irfan Zaki?
FlashIntel GPTIrfan Zaki is a highly experienced professional with 28.3 years of work experience in various roles in the telecommunications industry. He has a strong background in IP, integration, networking, and wireless technologies. Irfan has worked for reputable companies such as JMA Wireless, Ericsson, and Nortel Networks, where he held positions such as Director of Customer Success and Manager of Customer Network Support. He is skilled in troubleshooting, network design, and customer relationship management. Irfan is currently based in Chicago, Illinois.
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About
Leadership roles in Account Management or Operations Management leveraging my vast experience in customer support, technical solutions engineering as well as project management.
Work Experience
Director Customer Success
Telecommunications
Irfan Zaki's Professional Milestones
- Network Engineer (2000-08-01~2004-01-01): Designing and implementing advanced networking solutions for seamless and reliable operations.
- Technical Analyst (1999-06-01~2000-01-01): Driving technical proficiency and customer satisfaction through data analysis and targeted problem resolution.
Education
Managment Information Systems
788918400-946684800Skill
Ip
Integration
Networking
Wireless
Umts
Telecommunications
Wireless Technologies
Lte
Voip
Troubleshooting
Epg/cpg
Technical Support
3g
Network Design
Network Engineering
Cdma
Code Division Multiple Access Method
Internet Protocol
Voice Over Ip
Universal Mobile Telecommunications System
System Deployment
4g
C Ran
E Ran
Enodeb
Mme
Oss
5g
Virtualization
Core Network Planning
Leadership
Customer Relationship Management
Management
Customer Service
Customer Experience
Account Management
Cross Functional Team Leadership
Presentation Skills
Vendor Management
Project Management
Service Delivery
It Service Management
Team Leadership
Microsoft Excel
Microsoft Office
Certification
Colleagues
Stephen Spellicy
Chief Marketing Officer
Simon Ross
vp | major accounts and partnerships | business lead p&l | former start-up cto
Andrew Adams
Chief Operating Officer
Rishi Bhaskar
Senior Vice President | General Manager
Dino Peios
Vice President Of Finance | Executive Management
Other Named Irfan Zaki
Frequently asked questions
We found 2 Irfan Zaki's email addresses
We found 1 Irfan Zaki's phone numbers
Irfan Zaki's social media include: Linkedin,
Irfan Zaki works for JMA Wireless
Irfan Zaki's role in JMA Wireless is Director Customer Success
Irfan Zaki works in the industry of Telecommunications
Irfan Zaki's colleagues are Stephen Spellicy,Simon Ross,Andrew Adams
Irfan Zaki's latest job experience is Director Customer Success at JMA Wireless
Irfan Zaki's latest education in The University of Texas at Dallas
