Irina Filip
customer technical support manager at orange@ Orange
Romania
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Irina Filip is a skilled people manager with 17.4 years of experience in the telecommunications industry. She has expertise in IP, 3G, mobile devices, and ITIL. Irina has a strong background in team management, project planning, and project management. She is also proficient in MPLS networking, routing protocols, and VoIP. Based in Romania, Irina has worked at Orange in France in various roles, including Customer Technical Support Manager and Convergent Solution Technical Support Services Team Leader. She is responsible for ensuring the quality and availability of Orange fixed services.
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Emails and Phone Numbers

@orange.ro
@orange.com
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About

Skilled people manager. Experienced in managing Convergent Solutions projects: after sales fixed data B2B clients, troubleshooting&support. Accountable for the quality and availability of the all in-life Orange fixed services. Monitor, operate and coordinate the specific activities to keep the services in the defined parameters.

Work Experience

111, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France, 92130, FR

Telecommunications

134466
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Irina Filip's Professional Milestones

  • Fixed Data COOrdinator (2009-09-01~2010-06-01): Successfully coordinated and managed the execution of complex data management projects.
  • Fixed Data Service Engineer (2008-06-01~2009-09-01): Implemented data-driven solutions to optimize system performance and reduce operational efficiencies.
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Education

University POLITEHNICA of Bucharest
University POLITEHNICA of Bucharest

Electronics,

Telecommunications And Information Technology

2003-2008