Iris Alexander
ICDS Analyst II@ Asurion
Las Vegas, Nevada, United States
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Iris Alexander is a detail-oriented professional with over 20 years of experience as a technical and customer service representative and systems technician. She has a strong skill set in technical support, troubleshooting, networking, and Microsoft Office. Iris is known for her excellent customer service skills and organizational and communication skills. She has worked at Asurion and Aerotek, gaining valuable experience in repairing and operating various Windows platforms, mobile devices, and tablets. Iris is also skilled in explaining complex technical issues in easy-to-understand terms. She is currently based in the United States.
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Emails and Phone Numbers

@asurion.com
+1 800584****
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About

Detailed oriented professional with over 20 years of experience as a technical and customer service representative and systems technician. I’m skilled in repairing and operating various windows platforms, mobile devices and tablets. I also have excellent written and oral communication skills and am capable of explaining complex technical issues in easy to understand terms.

Work Experience

1101 Church St, Nashville, Tennessee, 37203, US

IT Services and IT Consulting

15412
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Iris Alexander's Professional Milestones

  • ICDS Analyst II (2017-03-01~): Achieved 80% accuracy and efficiency of CODs data analysis, optimizing company's data structure and enhancing overall organizational performance
  • Help Desk Support Specialist 1 (2014-03-01~2014-06-01): Provided exceptional technical support, resolving customer issues effectively and reducing customer satisfaction.
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