Gaming Support Agent@ Electronic Arts (EA)
Johannesburg, Gauteng, South Africa
Irvin Ketty Khoza
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University of South Africa/Universiteit van Suid-Afrika
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FlashIntel GPTIrvin Ketty Khoza is an experienced Consultant with 7.3 years of work experience in the information technology, public service, and customer relations environment. He is skilled in customer service, SAP ERP, SAP C4C, and project management. Irvin has worked in various roles, including Contact Centre Trainer, Acting Knowledge Management Manager, and Gaming Support Agent. He has also worked as a Data Journalist/Scout, and Public Relations Officer. Irvin is currently studying towards a Bachelor of Business Administration with MSC Business College. He is based in Johannesburg, South Africa.
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About
Experienced Consultant with a demonstrated history of working in the information technology, public service and customer relations environment. Skilled in Customer Service, SAP ERP, SAP C4C, Customer Relationship Management (CRM), Project Management, and Microsoft Office. Strong consulting professional with studying towards a Bachelor of Business Administration with MSC Business College.
Work Experience
Gaming Support Agent
Entertainment Providers
Irvin Ketty Khoza's Professional Milestones
- Walk In Centre Consultant (2016-06-01~2018-01-01): Provided expert guidance and support for clients to navigate the walking area of the center.
- Public Relations (2019-06-01~2019-11-01): Creating strong public relations campaigns to enhance brand reputation and drive engagement across various media platforms.
Education
Business Administration And Management,
General
2018-2021Skill
Microsoft Office
Project Management
Sap Erp
Customer Relationship Management
Knowledge Management
Process Engineering
Analytical Skills
Document Management
Document Drafting
Service Desk
Sharepoint
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Customer Service
Team Leadership
Training And Development
Phone Etiquette
Cold Calling
Time Management
English
Knowledge Management Systems
Knowledge Sharing
Service Desk Management
Contact Center Management
Call Center Administration
Contact Center Strategy
Shared Services
Sharepoint Administration
Shared Service Center
Help Desk Implementation
Face To Face Training
Sap C4c
Document360
Tech Savy
Team Spirit
Project Team Management
Itil Process Implementation
Professional Phone Skills
Customer Support
Presentation Skills
Written Communication
Itil
Certification
Colleagues
Other Named Irvin Ketty Khoza
Frequently asked questions
We found 2 Irvin Ketty Khoza's email addresses
Irvin Ketty Khoza works for Electronic Arts (EA)
Irvin Ketty Khoza's role in Electronic Arts (EA) is Gaming Support Agent
Irvin Ketty Khoza works in the industry of Entertainment Providers
Irvin Ketty Khoza's colleagues are Bato La,lucas moore,ARI Hidayat
Irvin Ketty Khoza's latest job experience is Gaming Support Agent at Electronic Arts (EA)
Irvin Ketty Khoza's latest education in University of South Africa/Universiteit van Suid-Afrika
