help desk analyst at cspring@ CSpring
Muncie, Indiana, United States
Isaac Brown
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Liberty University
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FlashIntel GPTIsaac Brown is a highly seasoned Computer & Customer Support Specialist with over two decades of experience in IT Helpdesk and Desktop Support. He has a strong skill set in desktop and laptop troubleshooting, VOIP phones, local and network printers, iOS and Android mobile devices, identity and access management, and office productivity software troubleshooting. Isaac is driven by a passion for building relationships with customers and providing quality solutions to technical issues. He is CompTIA A Certified and ITIL Foundations Certified. Isaac has worked in various roles, including Help Desk Analyst at CSpring, Independent Consultant at First Merchants Corporation, and Interim Director of Children's Ministry.
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About
Highly seasoned Computer & Customer Support Specialist. More than two decades worth of IT Helpdesk & Desktop Support experience, including customer & employee training, and team leadership. Skilled in desktop & laptop troubleshooting and repair, VOIP phones, local & network printers, iOS & Android mobile devices, identity & access management, and office productivity software troubleshooting. Driven by a passion to form relationships with customers, and provide quality solutions to technical issues.- CompTIA A+ Certified- ITIL Foundations Certified
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help desk analyst at cspring
IT Services and IT Consulting
Isaac Brown's Professional Milestones
- It Support Specialist (2014-02-01~2014-08-01): Provided efficient technical assistance, resolving issues promptly and consistently to resolve IT issues.
- It Helpdesk Technician (2018-12-01~2020-02-01): Provided exceptional technical support to resolve complex IT issues, providing exceptional satisfaction to customers.
Education
Ministry,
Counseling,
Masters,
Master Of Arts,
Discipleship And Church Ministry; Pastoral Counseling
2014-2016Skill
Windows 7
Service Desk
Ipad
Customer Service
Help Desk Support
Troubleshooting
Windows Xp Pro
Blackberry
Active Directory
Remote Desktop
Technical Support
Iphone Support
Desktop Application Support
Remote User Support
Windows 7 Migration
Incident Management
Technical Subject Matter
Certification
Colleagues
Nate Holdread, PMP
director of business consulting at cspring
Emma Myers
Director, Talent And Brand Strategy
Stacy Neill
Manager Of Engagement And Communications
Clay McNeff
principal consultant business intelligence manager at cspring
Shannon Crowder
Human Resources Manager
Other Named Isaac Brown
Frequently asked questions
We found 2 Isaac Brown's email addresses
We found 2 Isaac Brown's phone numbers
Isaac Brown works for CSpring
Isaac Brown's role in CSpring is help desk analyst at cspring
Isaac Brown works in the industry of IT Services and IT Consulting
Isaac Brown's colleagues are Nate Holdread, PMP,Emma Myers,Stacy Neill
Isaac Brown's latest job experience is help desk analyst at cspring at CSpring
Isaac Brown's latest education in Liberty University
