Isaac Perez
senior manager contact center operations at evergy@ Evergy
Wichita, Kansas, United States
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Isaac Perez is a highly experienced professional with 13.8 years of work experience. He is currently the Manager of the Customer Relations Center at Westar Energy in Topeka, Kansas. Prior to this, he worked as the Senior Manager of Contact Center Operations at Evergy in Kansas City, Missouri. Isaac has a strong background in customer service and has worked with various companies in the utilities and financial services industries. He is based in Wichita, Kansas.
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Emails and Phone Numbers

@westarenergy.com
@evergy.com
+1 816556****
+1 800383****
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About

Manager, Customer Relations Center

Work Experience

One Kansas City Pl, Kansas City, Missouri, 64105, US

Utilities

1419
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Isaac Perez's Professional Milestones

  • Manager, Customer Relations Center (2010-01-01~): Developed and implemented innovative communication strategies, increasing customer satisfaction and loyalty.
  • senior manager contact center operations at evergy: Optimized IT infrastructure to enhance reach and efficiency of contact center operations at Evergy.

Education

Fort Hays State University
Fort Hays State University

Telecommunications,

Bachelors,

Bachelor Of Science

1999-2004