Iskandar Yazid
Singapore, Singapore, Singapore
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Iskandar Yazid is an experienced IT specialist with 15.5 years of work experience. He possesses a wide range of skills including Microsoft Office, customer service, VMware, active directory, and Lotus Notes. Based in Singapore, Iskandar has worked for various companies such as HCL Expense Management Services, CIMB, OPUS IT Services Pte Ltd, HP, and GE. He is known for his proactive monitoring and preventive monitoring, ensuring the proper closure of IT incidents and ensuring customer satisfaction. Iskandar is also proficient in VIP support and has a strong background in IT services and consulting.
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Emails and Phone Numbers

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About

Install, maintain, operate and support manufacturing computing infrastructure and applications Attend to IT incidents submitted via service ticket, phone and email Proactive monitoring to prevent interruption to IT services Restore IT systems and services based on troubleshooting guides Escalate to next support level for unresolved cases Ensure proper closure of all reported IT incidents Upkeep service efficiency and end-user satisfaction levels Compile IT support and system performance indices Perform service requests based on standard procedures VIP Support

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Work Experience

201 Route 17 North, Rutherford, NJ, 07070, US

IT Services and IT Consulting

1274
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Iskandar Yazid's Professional Milestones

  • IT Specialist (2013-01-01~2019-01-01): Provided technical expertise to provide seamless IT solutions and enhance user experience.
  • Project Analyst And Deployment Lead (2009-06-01~2010-10-01): Successfully provided data analysis and implemented advanced deployment processes, optimizing operational efficiency and reducing costs.
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Education

Edith Cowan University
Edith Cowan University

Information Technology