Ivan Santosa

• Extensive experience providing best-in-class customer service for a diverse client base in multiple retail branches, meeting and exceeding high service and sales expectations. • Proven ability to minimize company risk and optimize client opportunities, maintaining strict compliance in highly regulated environments. • Strong business development skills with a history of engaging leaders within local area communities to cultivate new business and increase opportunities within existing client base. • Adept at problem-solving, with a history of working with business owners to identify issues and develop effective solutions to improve operational efficiency. • Exceptional communication abilities; multilingual with fluency in English, Spanish, and Indonesian. ~ Financial Services Sales ~ Banking Product Promotions ~ New Business Development ~ ~ Client Services ~ Customer Satisfaction Initiatives ~ Partnership Management ~