Iyana Carter
Systems Administrator I@ Cardno
Afton, Virginia, United States
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Iyana Carter is an accomplished IT professional with 19.2 years of experience in customer service, troubleshooting, training, team leadership, and program management. She has worked in various IT positions, including troubleshooting CNC machines at Cardno GS and CSR at Microcenter and Safelite Autoglass. Iyana is detail-oriented and has a unique thought process that allows her to view the world in a holistic and outside-the-box manner. She is driven, competitive, focused, and has a passion for problem-solving and learning. Iyana is driven, competitive, and dedicated to making a difference in her career.
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Emails and Phone Numbers

@cardnotbe.com
@safelite.com
@cardnotec.com
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About

Accomplished- IT professional, CSR, ICU Coordinator, cashier, hostess, server. I have always enjoyed interacting with and helping others. I have 8 years of experience in the field Information Technology. I have been on the IT team for Cardno GS for over 5 years and I have held various IT positions, such as troubleshooting CNC machines at JeldWen, working as a CSR at Microcenter, and working at the Service Desk at Safelite Autoglass, for over 4 years. My leadership skills were gained managing coworkers and training new employees. Words that describe me: Detail-Oriented – Though the word perfectionist is tossed around, it truly describes me. I push time constraints to the limit because I want it to be not only right, but the very best. I can get frustrated when the focus is on getting it done rather than getting it right, but I’ve gotten great at time management. Distinctive – I’ve been told I have a unique thought process, that I view the world in a completely outside-the-box way. It goes well with my optimistic outlook and shows I am Creative – imaginative, innovative. I look beyond the obvious to see the potential of an idea, an object, a person. I enjoy solving problems, puzzles, riddles, and learning as much as possible. I believe you’re never too old to learn. I returned to school to channel my inner-techie so that I can “follow my dream” to work in the field of this great, ever-changing beast called technology. Driven- competitive, focused. I know what I want, where I want to be, and how I want to get there. I concentrated for a long time on my personal life and feel very much fulfilled and successful. Now I’m turning my focus to my career. I want to put my head down at the end of the day knowing I’ve made a difference. Integrity – I pride myself on being trustworthy, reliable. I’m usually the first to volunteer my time. If you were to ask my employers or coworkers, they would say I’m one of the hardest working, most dependable people they know. I was brought up to believe anything worth doing is worth doing well and every task, no matter how menial, is important to someone or something so take pride in what you do.

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Work Experience

Level 11 Green Square North Tower, Fortitude Valley, QLD, 4006, AU

Design Services

1752
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Iyana Carter's Professional Milestones

  • Computer Technician (2017-02-01~): Assisting in the successful installation and performance of complex Windows and Mac systems.
  • Hostess/server (2010-08-01~2012-07-01): Provided exceptional service to guests, ensuring satisfied dining experiences at the hotel.
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Education

Ira A. Fulton Schools of Engineering at Arizona State University
Ira A. Fulton Schools of Engineering at Arizona State University

Information Technology

2016-2022