JESSICA UGALDE
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JESSICA UGALDE is an experienced Callcenter Manager with 16.7 years of work experience in the telecommunications industry. She is skilled in Distribution Logistics, Customer Service, Coaching, Telecommunication Services, and Sales Management. JESSICA has worked at cklass as Gerente Telemarketing and at izzi telecom as Jefe Call Center. She also has experience as Gerente De Ventas and Gerente De Telemarketing. JESSICA is a strong support professional with a degree from Universidad de Guadalajara. She is currently based in Guadalajara, Mexico.
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About
Experienced Callcenter Manager with a demonstrated history of working in the telecommunications industry. Skilled in Distribution Logistics, Customer Service, Coaching, Telecommunication Services, and Sales Management. Strong support professional graduated from Universidad de Guadalajara.
Work Experience
JESSICA UGALDE's Professional Milestones
- Jefe Call Center (2015-07-01~2018-02-01): Delivered exceptional customer support, ensuring customer satisfaction and loyalty in the call center.
- Administrador De Facturacion (2007-01-01~2009-01-01): Optimized financial processes, ensuring accuracy and efficiency for seamless business operations.
Skill
Telemarketing
Liderazgo De Equipos
Centro De Llamadas
Customer Service
Coaching
Call Centers
Gerencia De Ventas
Team Leadership
Sales Management
Telecommunication Services
Financial Services
Distribution Logistics
Cost Reduction
Project Implementation
Direct Sales
Debt Collection
Decision Making
Atencion A Cliente En Redes Sociales
Certification
Colleagues
Other Named JESSICA UGALDE
Frequently asked questions
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We found 1 JESSICA UGALDE's phone numbers
JESSICA UGALDE's social media include: Linkedin,
JESSICA UGALDE works for cklass
JESSICA UGALDE's role in cklass is Telemarketing Manager
JESSICA UGALDE's colleagues are Karla Mora,Marco Vidaurri,Jonathan Alexis Gómez Torres
JESSICA UGALDE's latest job experience is Telemarketing Manager at cklass