Jack Shay

Strategic and tactical product leader with broad and deep experience scaling teams at marketplace-oriented ventures. I have brought multiple new products from whiteboard to market in SaaS, B2B and B2C, and have grown them quickly in both startups and publicly-traded organizations.Product Management Leadership:As a 5-time early Product leader (e.g. OpenTable, Figure Eight), I have accelerated product-market fit and built high-performing PM, Design and related Ops teams (e.g. community and data). Via thoughtful product-development frameworks and talent practices, I ensure my teams can increase growth, prove customer delight and become leaders themselves.Product-Led Growth Practitioner:I have delivered material gains to subscription and e-commerce funnels in consumer, enterprise and internal go-to-market. I lead by example in driving quantitative awareness and qualitative customer understanding organization-wide. Established lasting systems of primary research, experimentation and growth-loop optimization at all stages. Particular focus on products with intense workflows, e.g.: user-generated data / content, business-process tooling, trust & safety features, e-commerce and enterprise security.Roadmap and Analytics Design:I build product roadmaps with embedded analytics as a critical component. This includes smart process automation, partnerships and cross-functional communication. It has consistently led to effective, fast-moving product teams that fulfill the founding vision and remain nimble in rapidly-scaling environments.