contact centre manager everyday banking spending bank of ireland@ Bank of Ireland
Ireland
Jackie Ewing LIB QFA PB
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University College Dublin
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FlashIntel GPTJackie Ewing LIB QFA PB is a Positive & motivated Financial Advisor and Professional Banker with 16.8 years of experience. Based in Ireland, she has a strong background in customer experience, sales process, banking, customer relations, and pensions. Jackie is currently leading a team of qualified Mortgage Case Managers, where she ensures the top priority for customers. With 14 years of career at Bank of Ireland, Jackie has honed her skills in operations management and coaching to ensure the highest standards of customer satisfaction. She is passionate about coaching and continuous learning.
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About
I am a Positive & motivated, Qualified Financial Advisor and Professional Banker with the responsibility of Operations Management and leading a team of Qualified Mortgage Case Managers. My current role is to Manage Operations while leading, motivating and coaching a team of qualified professionals to ensure we put our customers as our top priority. My 14 year Career to date with Bank of Ireland has lended me many interesting opportunities, exciting challenges and has allowed me to be a part of an unbelievable continuous journey of change. I have an extensive level of knowledge of our customers, products and services. I have a passion for coaching and continuous learning.
...See MoreWork Experience
contact centre manager everyday banking spending bank of ireland
Senior Case Manager
Operations Manager | Home Buying Mortgage Case Management
Sales Manager
Sales Manager
Business Advisor
Business Advisor | Mortgage Advisor
Customer Advisor | Business Advisor
Customer Advisor
Customer Service Advisor
Banking
Jackie Ewing LIB QFA PB's Professional Milestones
- Customer Service Advisor (2007-01-01~2008-01-01): Provided exceptional customer support, achieving increased satisfaction and repeat business.
- contact centre manager everyday banking spending bank of ireland (2016-04-01~2019-03-01): Creating and implementing efficient data management systems to support daily banking expenditure for Bank of Ireland.
Education
Banking,
People Management,
Professional Banking(level 8),
Finance
2010-2014Skill
Customer Experience
Sales Process
Banking
Customer Relations
Pensions
People Management
Insurance
Sales
Networking
Portfolio Management
Relationship Management
Mortgage Lending
Finance
Foreign Exchange
Financial Services
Sales Management
Life Insurance
Savings And Investments
Positive Can Do Attitude
Credit
Consumer Lending
Time Management
Positive Coaching
Staff Supervision
Customer Service
Staff Training
High Achiever
Positive Personality
Small Business
Management
Retail Banking
Loans
Self Motivated Team Player
Interviewing
Customer Relationship Management
Certification
Colleagues
Emi Cardanopido
product manager | delivery lead | agile expert 🦸♀️helping teams to build the right thing in the right way 🎖certified scrum product owner cspo certified scrum professional csp certified scrum master csm
Scott N.
integrated data solution owner at bank of ireland
Leo Thompson
Product Owner
Prabhodh Mekala
agile coach icp-acc | enterprise coach icp-ent & icp-cat | kanban professional & coach ibqmi | safe 5 scrum master | safe 5 agilist | scrum master csm | product owner cspo | prince 2 foundation |
Eamonn Finnerty
owner bank of ireland
Other Named Jackie Ewing LIB QFA PB
Frequently asked questions
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Jackie Ewing LIB QFA PB works for Bank of Ireland
Jackie Ewing LIB QFA PB's role in Bank of Ireland is contact centre manager everyday banking spending bank of ireland
Jackie Ewing LIB QFA PB works in the industry of Banking
Jackie Ewing LIB QFA PB's colleagues are Emi Cardanopido,Scott N.,Leo Thompson
Jackie Ewing LIB QFA PB's latest job experience is contact centre manager everyday banking spending bank of ireland at Bank of Ireland
Jackie Ewing LIB QFA PB's latest education in University College Dublin
