Jacob Underwood

“If you can't explain it simply, you don't understand it well enough.” - Albert Einstein Hi there, I'm Jacob, I have the pleasure of working for Barclays as a Vice President of Process Management. I have a proven track record of success in the banking and finance industry. With a decade of experience, I have honed my skills in process improvement, controls and governance, change management, sales, and operations. My passion for process improvement drives me to always look for ways to streamline operations, reduce costs, and improve efficiency. I have a deep understanding of the importance of fostering a culture of collaboration across teams and departments to achieve these goals. In my previous role as Assistant Vice President in Controls and Governance, I was responsible for providing oversight and adherence to internal policies and procedures that ensured compliance with regulatory requirements. I also led change management initiatives that promoted a culture of continuous improvement. In addition to my operational expertise, I have a strong sales background, having been a top salesman for consumer financing. I understand the importance of customer satisfaction/feedback and the role it plays in driving revenue growth. I am committed to developing and mentoring my team to achieve their full potential and to drive results that make a positive impact on the organization. Let's connect and see how I can contribute to your team's success.