Jake Chaitkin

** Professional Experiences Worked with diverse populations of all economic levels to understand their needs and give them options that meet those needs. Enabled learners to understand training materials and use those materials to better themselves. Solved simple to complex customer service issues. Communicated with business partners to meet or exceed the needs of my customers ** Volunteer Experience Work on the Visualization Team with the Chicago Chapter of American Red Cross. Create,clean,maintain, and manage databases to draw maps for various departments within the Chicago Chapter of the American Red Cross ** Goals To have a career in Geography specifically utilizing GIS. Take my experiences working with people and add GIS skills into the mix. To work with a team to build GIS maps or explain them to others. Explore other fields where I can utilize my customer service skills in a non-sales based role. Specialties: Creating maps that are both aesthetically pleasing and informative Giving exceptional customer service which I would define as making sure the customers needs are exceeded based on my performance of clearly explaining all of the options that are available to them and them being comfortable enough with me to ask questions about the options I have laid out.