Jamal James
Customer Care Mentor@ Delivery Hero
Berlin, Berlin, Germany
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Jamal James is an enthusiastic and engaging professional with 15.2 years of experience in healthcare and customer service. Based in Berlin, Germany, Jamal has a strong background in healthcare management and team building. They have demonstrated excellent organizational, time management, and decision-making skills, along with exceptional troubleshooting abilities. Jamal is known for their ability to quickly analyze situations and provide comprehensive resolution. They have worked in various roles, including customer care mentor, student, childcare assistant nutrition consultant, and provider relations specialist.
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: Enthusiastic, engaging, professional, experienced in team building and establishing pleasant and reassuring professional relationships, while contributing to a dynamic work environment. * Demonstrated excellent organizational , time management, and decision making skills * Customer first business approach, focusing on quality standards and customer satisfaction. * Exceptional troubleshooting skills with a keen ability to expediently analyze situations and provide comprehensive resolution. * Ability to develop creative solutions to complex problems

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Work Experience

Edmonton, ALBERTA, CA

Jamal James's Professional Milestones

  • Customer Care Mentor (2013-07-01~): Guided the customer towards their personal goals and fostered a positive customer experience.