James (JR) Hobson

An experienced leader with 10+ years building and managing successful teams across multiple disciplines. Has great passion for driving customer success by understanding the journey, using statistics to find the pain points, and building the best possible experience. Built teams from the ground up by selecting candidates with the right mindset, trained the skillset, wrote the M&Ps, and led the teams through storming, norming, and performing. Balances his enthusiastic personality with a calm demeanor to drive success in all segments of the business. Accomplished project and program manager consistently achieving great results by meeting timelines, budgets, and providing an excellent stakeholder experience. A quick learner with an aptitude for technology.