James Cagurangan
Technical Support L3@ SolarWinds
Philippines
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James Cagurangan is a highly motivated and reliable team player with 19.2 years of experience. He is skilled in VMware Workstation, OS X, Windows Server, Microsoft Office 2007, and VCP 5. Based in the Philippines, James is known for his punctuality and detail-oriented approach. He has worked in various roles, including Technical Support L3, Team Lead, and Senior Systems Engineer at Trend Micro in Japan. James has a strong background in VMware Installation, Configuration and Administration, and Service Level Management. He is also experienced in vendor management, IT inventory, and quality assurance.
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Skills & Insights
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Emails and Phone Numbers

@solarwinds.com
@yahoo.com
@trendmicro.com
+1 512682****
+63 918307****
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About

Highlights of Qualification: * Highly motivated and a great team player; can work independently as well * Reliable and flexible; can easily cope with changing situation and ability to work well under pressure. * Punctual and detail-oriented; ability to complete tasks accurately and efficiently. * Experienced in VMware Installation, Configuration and Administration, Microsoft Installation and Configuration, Service Level Management (Service Delivery), Management Information System, Service Level Agreement, Vendor Management, IT Inventory, Network, Procurement and Quality Assurance

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Work Experience

Austin, Texas, US

Software Development

2534
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James Cagurangan's Professional Milestones

  • Technical Account Manager (2013-01-01~2014-04-01): Building strong relationships with key clients, resulting in increased revenue and customer satisfaction.
  • Team Lead (2014-04-01~2015-07-01): Implementing strategies and coaching strategies to inspire and inspire a diverse team of professionals.
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Education

San Beda University
San Beda University

Information Science,

Computer Application,

Bachelors,

Bachelor Of Science

2000-2004