Jason Cadd

An accomplished Contact Centre business leader with extensive sales, customer service and personnel management experience on a Divisional, Regional, State and National level. With over 15 years experience in various industry types and roles, ranging from start-up enterprises to large companies in the Contact Centre solutions space, Insurance and Personnel Industries. Qualified in Sales Management and as a Trainer and Assessor I have displayed an excellent track record of delivering strong results and a keen eye for staff that can deliver or be trained to perform to exceptional high levels. whether it is in sales, customer service or customer retention, across many markets including Australia, USA and New Zealand. I have built extensive knowledge of the following industries: Service, Contact/Call centre, Consumables, Health Insurance and Media Sales. Electricity and Gas management , Customer service training, assessment and quality and assurance.