Jay Kershner
Tell me more about Jay Kershner?
Jay Kershner is an enthusiastic leader with over 19 years of experience managing customer service personnel. He has a proven ability to build strong teams and motivate individuals to achieve results. Jay has held various leadership positions, including Vice President Customer Service and Workplace at molekule in Belgium and Vice President Customer Support at Fitbit in San Francisco. He also has experience as a Board Member and Customer Service Representative. Jay is known for his ability to build strong teams and motivate individuals to achieve results. He is currently based in Burlingame, California.
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About
Enthusiastic leader with over 19 years experience managing customer service personnel. Proven ability to build strong teams and motivate individuals to achieve results.
Work Experience
Vice President Customer Service | Workplace
Jay Kershner's Professional Milestones
- Vice President Customer Service | Workplace (2019-03-01~): Implemented and optimized customer satisfaction strategies, resulting in increased satisfaction and loyalty.
- Vice President Customer Service (2018-01-01~): Increasing customer satisfaction by implementing personalized solutions and fostering strong relationships with clients.
Skill
Leadership
Management
Customer Service
Customer Experience
Product Management
Customer Satisfaction
Call Center
Cross Functional Team Leadership
Crm
Strategy
Salesforce.com
Call Centers
Start Ups
Mobile Devices
Team Leadership
Team Building
Process Improvement
Team Management
Vendor Management
Operations Management
Quality Assurance
Training
Customer Support
Change Management
E Commerce
Data Analysis
Customer Relationship Management
Human Resources
Troubleshooting
Business Process Improvement
Certification
Colleagues
Other Named Jay Kershner
Frequently asked questions
We found 3 Jay Kershner's email addresses
We found 1 Jay Kershner's phone numbers
Jay Kershner's social media include: Linkedin,
Jay Kershner works for molekule
Jay Kershner's role in molekule is Vice President Customer Service | Workplace
Jay Kershner's colleagues are Simone Strumer Rodriguez
Jay Kershner's latest job experience is Vice President Customer Service | Workplace at molekule