digital transformation & strategy | consulting | automation & cognitive | analytics | people manager@ Concentrix
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Jay Pal
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Stewart School
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTJay Pal is a highly experienced professional with 9.8 years of work experience in Service Delivery & Automation across various domains. He has a strong skill set in areas such as PGE PRPC, business process, and project management. Jay has worked at Concentrix in the United States, where he held positions such as Associate Director and Group Leader. He has also worked as a Senior Business Consultant and Senior Business Consultant. Jay's expertise lies in BPM, AI, RPA, Operational Excellence, and Consulting. He is currently based in Malaysia-Haryana-Gurgaon.
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About
Overall 15 years of experience in Service Delivery & Automation across CRM, Healthcare, Technology and Banking Domains. BPM, AI, RPA, Operational Excellence and Consulting are practiced skills.
Work Experience
Associate Director - Innovation & Digital Transformation
Group Leader - Innovation & Digital Transformation
Group Leader
digital transformation & strategy | consulting | automation & cognitive | analytics | people manager
Senior Business Consultant
Manager - Innovation & Digital Transformation
Pega Business Architect - Bpm
Manager - Service Delivery - Customer Relationship Management
Pega Business Architect - Bpm
IT Services and IT Consulting
Jay Pal's Professional Milestones
- digital transformation & strategy | consulting | automation & cognitive | analytics | people manager (2016-07-01~2018-12-01): Assisting in the implementation of digital transformation strategies, driving strategic decision-making and enhancing organizational engagement.
- Sr Manager & Transformation Consultant (2014-01-01~): Transformed teams into streamlined and resilient organizations, transforming their operational efficiency and driving organizational growth.
Education
Skill
Pega Prpc
Business Process
Business Analysis
Continuous Improvement
Project Management
Change Management
Process Improvement
Operations Management
Service Delivery
Crm
Performance Management
Analysis
Outsourcing
Strategy
Consulting
Business Process Improvement
Transition Management
Cognitive
Natural Language Processing
Watson Discovery
Watson Conversation
Certification
Colleagues
Jasma Anderson
Business Owner at Jasma's Gourmet Treats & Berries
Vidal Capelucci
Sales Consultant | Project Analyst | Product Owner
Afreen Khan
Product Owner
Michelle Aclan
Business Owner
tim collinge
Construction Company Owner at Concentrix
Other Named Jay Pal
Frequently asked questions
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Jay Pal's social media include: Linkedin,
Jay Pal works for Concentrix
Jay Pal's role in Concentrix is digital transformation & strategy | consulting | automation & cognitive | analytics | people manager
Jay Pal works in the industry of IT Services and IT Consulting
Jay Pal's colleagues are Jasma Anderson,Vidal Capelucci,Afreen Khan
Jay Pal's latest job experience is digital transformation & strategy | consulting | automation & cognitive | analytics | people manager at Concentrix
Jay Pal's latest education in Stewart School
