Jay Start

A highly dedicated Technical Trainer with recent success in a fast moving Learning & Development team, within an award winning insurance company. Excellent interpersonal and communication skills and a confident team worker with the ability to work on own initiative. A creative problem solver who thrives in high pressure situations and able to meet tight deadlines with high standards. * Successful implementation of John Lewis Home claims department, through multiple learning interventions. * Achieved recent project success bringing about savings of 7FTE * Successfully conducted face to face training with external company, which lead to vastly improved service levels across 7 lines of business * Consistently achieve an NPS score of 75+ * Nominated several times for a prestigious global award for my significant contribution to the business * Received and awarded a superior rating several times which is only awarded to 25% of all of RSA Contact me at [email protected]