Jayashree Logaraj

Having 15+ Years of experience in KPO industry with key skills of Operations Management, project management, people management, process improvement, Six Sigma and other management skills. Effective personal planning and time management. Maintain a flexible and adaptable approach towards process change, quickly adapt to changing priorities. Ability to work cross-functionally and liaise effectively with technology, operations and product teams. Good knowledge of tools used in automation of content monitoring and acquisition. Strong organization skills with the ability to present in a consistent and relevant manner and care for quality and accuracy. Project management skills, and skill in exercising a high degree of initiative and decision making to achieve organizational objectives, with ability to quickly problem solve and facilitate solutions. Maintain a flexible and adaptable approach towards process change, quickly adapt to changing priorities. Good team skills - ability to motivate, mentor and work with cross functional teams to achieve organizational and personal goals. Strong Analytical, Problem-Solving Skills and Fast Learner. Hands on experience in functions like Operations, Quality, Project Planning, Business process improvement, Performance evaluation, Interaction, Training, Team Handling & Managed customer support queues