Jayne Toms

I am an innovative and versatile operations manager responsible for leading and managing several large departments and owning processes that enhance and promote best practice in the private healthcare sector. I maintain the highest professional standards and lead by example. I take pride in delivering maximum financial performance through KPI’s, forecasting and error trend analysis whilst maintaining high standards of service delivery. I Possess excellent inter-personal, problem-solving and decision-making skills and demonstrate determination, resourcefulness and purpose to personally deliver the best results for the organisation. I take pride in the ownership of the whole situation including actions, outcomes and consequences. I like to Persuade, convince and influence others to enable progress and deliver success. I have a high degree of self-awareness and will always maintain a calm demeanour in stressful and challenging situations whilst achieving desired outcomes. I possess the ability to build strong relationships and drive actions that are mutually beneficial for both individuals and the company. I consistently seek to develop new insights into situations, I question conventional approaches and encourage new ideas and innovations. I am very flexible and adaptable to change and fluidity within any organisation. I am a results orientated professional who demonstrates high moral standards and integrity.