Jayprakash Udayan
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Jayprakash Udayan is a highly experienced professional with over 20 years of work experience. He has a strong skill set in customer service, problem solving, process improvement, team building, team management, people management, and team leadership. Based in India, Jayprakash has held various leadership roles, including Customer Service Manager at CMA CGM in France and Process Manager at Maersk Global Service Centres in India. He has also worked as a Team Manager and Customer Response Executive at Global Telesystems. With a proven track record in the industry, Jayprakash is a valuable asset in any organization.
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About
Overall 19.5 yrs of experience 17 yrs in Customer Experience, Back office operations, and Issue Resolution 14 yrs in Leadership roles
Work Experience
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Process Manager
Truck Transportation
Jayprakash Udayan's Professional Milestones
- Customer Response Executive (2003-08-01~2005-09-01): Delivered effective customer assistance and resolved issues promptly to boost customer satisfaction.
- Customer Service Manager (2016-09-01~): Streamlined customer service processes, optimizing efficiency and accuracy in record-keeping.
Skill
Customer Service
Problem Solving
Process Improvement
Team Building
Team Management
People Management
Team Leadership
Certification
Colleagues
Other Named Jayprakash Udayan
Frequently asked questions
We found 5 Jayprakash Udayan's email addresses
Jayprakash Udayan works for A.P. Moller - Maersk
Jayprakash Udayan's role in A.P. Moller - Maersk is .
Jayprakash Udayan works in the industry of Truck Transportation
Jayprakash Udayan's colleagues are Andi Yus Andi,Zahid kabir Khan chowdhury,burak urlu
Jayprakash Udayan's latest job experience is . at A.P. Moller - Maersk