Customer-Centric | Coaching Leader | Growth Mindset | Transformation & Change | Sustainable Development Goals | Proud Dad@ Odaseva
Melbourne, Victoria, Australia
Jean-Luc Leterme
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FlashIntel GPTJean-Luc Leterme is a highly experienced strategic information technology leader with almost 40 years of work experience. He has a strong background in change management, CRM, enterprise software, and salesforce.com. Based in Melbourne, Australia, Jean-Luc has a proven track record of driving customer success outcomes in strategy design, implementation, training, and enablement with clients across Asia Pacific, Europe, and North America. He is known for his innovative strategies, regional deployment, and strong marketing penetration. Jean-Luc is passionate about leading large, dispersed cross-functional teams to solve customer business problems through bespoke customer software solutions.
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About
Commercially-astute, strategic information technology leader with significant experience driving customer success outcomes in relation to strategy design, implementation, training and enablement with clients across Asia Pacific, Europe & North America. Known for delivering profitable growth through innovative strategies, regional deployment and strong marketing penetration. Passionate about leading large, dispersed cross-functional teams to solve customer business problems by interpreting, designing and deploying bespoke customer software solutions. Gallup Strengthsfinder Top 5: Learner • Activator • Connectedness • Belief • Restorative. Areas of expertise: Leadership | Strategy | Transformation | Customer Success| Customer Experience | C-Suite Influence | Account Management | People Leadership & Development | Human Experience | P&L Management | Onboarding | Stakeholder Engagement | Customer Satisfaction | Consulting | Mergers & Acquisitions | Knowledge Management | Sales & Marketing | Bid/Tender Management | Business Development | Change Management | Benefits Realisation | Program Management | Governance | Communication & Influencing | Coaching & Training | Mentoring.
...See MoreWork Experience
Customer-Centric | Coaching Leader | Growth Mindset | Transformation & Change | Sustainable Development Goals | Proud Dad
IT Services and IT Consulting
Jean-Luc Leterme's Professional Milestones
- General Manager, Business Effectiveness - Australia And New Zealand (2007-05-01~2010-11-01): Driving strategic initiatives to optimize business efficiency and enhance brand reputation across Australia and New Zealand.
- Vice President, Global Delivery Services (2003-05-01~2005-06-01): Transformed the delivery service company's operations to enhance efficiency and reach a global customer base.
Skill
Change Management
Crm
Enterprise Software
Salesforce.com
Management Consulting
Business Development
Strategy
Program Management
Consulting
Management
Cloud Computing
Sales Operations
Integration
Business Transformation
Team Building
Business Process Improvement
It Service Management
Leadership
Business Analysis
Professional Services
Saas
Virtual Teams
Customer Engagement
Relationship Management
Contract Negotiation
Outsourcing
Training
Negotiation
Knowledge Management
Project Delivery
Vendor Management
It Transformation
Risk Management
Strategic Planning
Stakeholder Management
Public Speaking
Service Delivery
Governance
Operations Management
Solution Selling
Strategic Alliances
Software Implementation
Pre Sales
Account Planning
Motivational Speaking
Selling
Offshoring
Coaching
P&l Management
Quality Management
Certification
Colleagues
Vincent Delamarre
Chief Growth Officer | Co-Founder
Sovan Bin
Chief Executive Officer | Founder
Steven Corbin
Chief Financial And Operating Officer
Rémy Claret
Chief Marketing Officer | Co-Founder
Gwen LE BOT
Chief People Officer
Other Named Jean-Luc Leterme
Frequently asked questions
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Jean-Luc Leterme works for Odaseva
Jean-Luc Leterme's role in Odaseva is Customer-Centric | Coaching Leader | Growth Mindset | Transformation & Change | Sustainable Development Goals | Proud Dad
Jean-Luc Leterme works in the industry of IT Services and IT Consulting
Jean-Luc Leterme's colleagues are Vincent Delamarre,Sovan Bin,Steven Corbin
Jean-Luc Leterme's latest job experience is Customer-Centric | Coaching Leader | Growth Mindset | Transformation & Change | Sustainable Development Goals | Proud Dad at Odaseva
