Jean-Marc Serex
University of Illinois Chicago
Tell me more about Jean-Marc Serex?
Jean-Marc Serex is an experienced Account Manager with 18.4 years of work experience in the online industry. He has a strong background in front office, marketing communications, and food and beverage. With a double degree in International Hospitality Management and a Bachelor of Business Administration, he has a proven track record in hotel management and customer service. Jean-Marc has worked at MSC Cruises and Booking.com, gaining expertise in key account management and hotel coordination. He is currently based in Zurich, Switzerland.
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About
Experienced Account Manager with a demonstrated history of working in the online industry. Strong sales professional with a double degree, Bachelor of Applied Science (BSc) in International Hospitality Management and Bachelor of Business Administration (BBA), focused in Hospitality Administration/Management from Glion Institute of Higher Education.
Work Experience
Business Relationship Lead
Travel Arrangements
Jean-Marc Serex's Professional Milestones
- Account Manager (2016-05-01~2018-11-01): Established strong client relationships, driving revenue growth and fostering client loyalty.
- Customer Service (2010-06-01~2010-12-01): Providing exceptional customer service, exceeding satisfaction targets and building reputations for excellence.
Education
English Language And Literature,
General
1293840000-1293840000Skill
Front Office
Marketing Communications
Food And Beverage
Microsoft Excel
Communication
Hospitality
Rooms Division
Opera
Time Management
Restaurants
Micros
Customer Service
Hotel Management
Hospitality Management
Hotels
Hospitality Industry
Certification
Colleagues
Timo Rissanen
Ground Handling Consultant
Feliciana Maresca
executive assistant to the ceo & team assistant at explora journeys msc group
Alessandra Fontana
cmo at explora journeys
Alessandra Fontana
cmo at explora journeys
Maarten S.
general manager | explora journeys | cruise industry | hotel ops
Other Named Jean-Marc Serex
Frequently asked questions
We found 8 Jean-Marc Serex's email addresses
Jean-Marc Serex's social media include: Linkedin,
Jean-Marc Serex works for Explora Journeys
Jean-Marc Serex's role in Explora Journeys is Business Relationship Lead
Jean-Marc Serex works in the industry of Travel Arrangements
Jean-Marc Serex's colleagues are Timo Rissanen,Feliciana Maresca,Alessandra Fontana
Jean-Marc Serex's latest job experience is Business Relationship Lead at Explora Journeys
Jean-Marc Serex's latest education in University of Illinois Chicago