Jen Calderone

I have 8 + years of professional customer service, sales, up selling, collections and administrative experience for several different companies. I have also demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. Proven ability to establish rapport with clients by actively listening and being empathetic while resolving their issuesI have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks I meet and exceed monthly targets regularly. Animals are also my passion and I have worked with animals for over 15 years. I have worked in various aspects of the animal community including working in a shelter, veterinary clinics, volunteering for dog rescues and starting my own dog business.