Jenn Brugger
vice president enterprise transformation | always learning | mediocre isn’t good enough | animal advocate@ American Family Insurance
Greater Madison Area
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Jenn Brugger is a passionate executive professional with over 20 years of experience in various roles such as Vice President Enterprise Transformation and Vice President Enterprise Technology Office. She has a strong background in vendor management, program management, and cross-functional team leadership. Jenn is skilled in change management, process improvement, and project management. She has worked for companies like American Family Insurance and Homesite Insurance, where she has demonstrated her expertise in customer experience and strategic planning. Jenn is dedicated to delivering results and positioning teams for the future. She is currently based in the United States.
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Emails and Phone Numbers

@msn.com
@amfam.com
@homesite.com
+1 706619****
+1 480503****
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About

Passionate executive professional focused on leading transformative change across business and IT to deliver results and position teams for the future.

Work Experience

6000 American Pkwy, Madison, WI, 53783, US

Insurance

17471
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Jenn Brugger's Professional Milestones

  • Director Of Business Services (2014-04-01~2016-03-01): Achieved record-breaking business improvements, driving efficiency and customer satisfaction.
  • Process Improvement Manager | Call Center Operations (2006-09-01~2007-09-01): Optimized call center operations, improving efficiency and reducing cost through effective processes and process improvement initiatives.
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Education

Penn State College of Information Sciences and Technology
Penn State College of Information Sciences and Technology

Enterprise Architecture & Business Transformation

2017-2020
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