Senior Director Bid Management@ Teleperformance
Philippines
Jenn Serrano
GET FULL PROFILE 
Miriam College
Real-Time AI Research
FlashIntel GPT
Tell me more about Jenn Serrano?
FlashIntel GPTJenn Serrano is an Operations Management professional with over ten years of solid experience in the BPO industry. He has expertise in managing call center operations, operational productivity, and efficiency, contract adherence, and management. Jenn has worked at Teleperformance in France as a Senior Director, Bid Management, Contact Center Manager, and Senior Operations Manager. He also has experience at SYKES in the United States as a Senior Operations Manager and at One Global Contact Center as a Senior Customer Service Manager. Jenn is based in the Philippines.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Operations Management professional with over ten years of solid experience in the BPO industry. Proficiencies: Managing call center operations Operational productivity and efficiency Contract adherence and management
Work Experience
Senior Director Bid Management
Contact Center Manager
Outsourcing and Offshoring Consulting
Jenn Serrano's Professional Milestones
- Senior Director Bid Management (2016-05-01~2018-08-01): Successfully negotiated and secured high-quality bids, contributing to successful project completion and client relationships.
- Contact Center Manager (2011-08-01~2016-05-01): Optimized contact center operations, increasing efficiency and enhancing customer satisfaction.
Education
Skill
Management
Operations Management
Leadership Development
Training
Business Process Outsourcing
Performance Management
Certification
Colleagues
Jae vie
Business Owner sa Teleperformance
Abegail Villaruel
Business Owner
Tanmay maurya
Business Owner
Berksu Mehmetcik
Technical Support Specialist | Business Owner | Digital Marketing
Juan Sebastian Sanabria Barreto
Project Management | MBA | Product Owner | Scrum Master | Digital Transformation | BPO | Azure DevOps
Other Named Jenn Serrano
Frequently asked questions
We found 2 Jenn Serrano's email addresses
Jenn Serrano's social media include: Linkedin,
Jenn Serrano works for Teleperformance
Jenn Serrano's role in Teleperformance is Senior Director Bid Management
Jenn Serrano works in the industry of Outsourcing and Offshoring Consulting
Jenn Serrano's colleagues are Jae vie,Abegail Villaruel,Tanmay maurya
Jenn Serrano's latest job experience is Senior Director Bid Management at Teleperformance
Jenn Serrano's latest education in Miriam College
