Administration Manager@ WK Strawbridge
Nelson, Nelson, New Zealand
Jenna Cook
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Leeds Trinity University
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FlashIntel GPTJenna Cook is an experienced Administration Manager with 19.7 years of work experience in the accounting industry. She has a strong background in contact centers, outsourcing, call centers, stakeholder management, and customer experience. Jenna is skilled in service delivery, budgeting, coaching, and service-level agreements. She has worked in various roles, including as an Administration Manager at WK Strawbridge and RWCA - Chartered Accountants and Business Advisors. Jenna holds a Bachelor of Arts degree in Psychology and Sociology from Leeds Trinity and All Saints College.
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About
Experienced Administration Manager with a demonstrated history of working in the accounting industry, specifically related to coordinating Workflow. Skilled in Service Delivery, Budgeting, Coaching, Service-Level Agreements (SLA), and Customer Relationship Management (CRM). Strong support professional with a Bachelor of Arts (B.A.) focused in Psychology and Sociology from Leeds Trinity and All Saints College.
Work Experience
Administration Manager
Accounting
Jenna Cook's Professional Milestones
- Workflow Coordinator (2017-05-01~2020-11-01): Streamlined workflow processes, increasing efficiency and reducing costs for the organization.
- Administration Manager (2020-11-01~2021-05-01): Streamlined administrative processes, resulting in increased efficiency and productivity.
Education
Psychology,
Sociology,
Bachelors,
Bachelor Of Arts,
Psychology And Sociology
2000-2002Skill
Contact Centers
Outsourcing
Call Centers
Stakeholder Management
Customer Experience
Project Delivery
Business Process Improvement
Service Delivery
Team Management
Change Management
Call Center
Sla
Service Management
Training Delivery
Transition Management
Vendor Management
Workforce Management
Budgets
Coaching
Performance Management
Team Leadership
Project Management
Process Improvement
Bpo
Business Analysis
Leadership
Management
Business Transformation
Crm
Certification
Colleagues
Other Named Jenna Cook
Frequently asked questions
We found 2 Jenna Cook's email addresses
Jenna Cook's social media include: Linkedin,
Jenna Cook works for WK Strawbridge
Jenna Cook's role in WK Strawbridge is Administration Manager
Jenna Cook works in the industry of Accounting
Jenna Cook's colleagues are Amy Martin,Ross Stevenson,Manon Tait
Jenna Cook's latest job experience is Administration Manager at WK Strawbridge
Jenna Cook's latest education in Leeds Trinity University
