Jenna Hunker

I’m a UX Designer with a background in visual design and marketing, and I love creating memorable experiences. I know people, and I know how to put myself in their shoes. I’m ready to put my skills to the test with an innovative team that places users’ needs first. My motto is: if there’s a way to do it, there’s always a way to do it better.Ever since I was 5 years old, I’ve wanted to create experiences for people. When I was little, this meant inventing games for my friends and I to play. As I grew older, I dabbled with creating interfaces and pixel graphics for independent video games before transitioning into a more traditional marketing role for a mortgage company. There, I applied my skills to:• Improved our clients’ experiences through redesigned company website and improved SEO, increasing web traffic by 200% year-over-year.• Lowered call volume by 40% through a targeted education campaign geared towards first-time home buyers unfamiliar with the mortgage process.• Increased our company’s online engagement by 500% via an aggressive social media schedule and client outreach program.• Created, published, and distributed a newsletter aimed at focusing on our company’s commitment to local causes, building trust within the communityFast forward to 2020, and the global pandemic gave me time to evaluate my abilities and make a decision about what I wanted from my career going forward. I realized that what I loved most about the positions I’d held in the past was the feeling I got from creating experiences, so I decided to make User Experience my primary focus going forward. What I love most about UX is that I’m finally getting to spend my life doing what I’ve always wanted to do: creating memorable and delightful experiences for people to enjoy. My skills include:User Experience DesignUser Interface DesignUser Persona and User StoriesWireframingPrototypingUsability TestsInformation Architecture and Site MapUser Research (user surveys, user interviews, competitive analysis)Tools:FigmaSketchAdobe XDAdobe IllustratorAdobe PhotoshopBalsamiqFlowMappFeel free to visit my portfolio at poppyux.com to learn more about my creative process or contact me at [email protected] if you’d like to work together.